To create a personal Contact Group in your Outlook Contact's folder, open a Contact Group form using the New Items > More Items command on the ribbon or use the keyboard shortcut Ctrl+Shift+L. When a personal DL is sent, the DL is expanded by Outlook as the message is sent. When a DL is stored on the server, the list is not expanded by Outlook and the group name is in the To field. ![]() When available, a distribution list in the GAL is preferred over creating one in the mailbox or local data file. If software is installed that allows end-users to create DL in the GAL, the administrator will be able to instruct users how to create distribution groups. ![]() ![]() Exchange Server users need to ask their Exchange administrator to create distribution groups in the GAL. Additionally, Exchange server uses may have access to distribution groups in the Global Access List (GAL).
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